Incidents | WattIQ Incidents reported on status page for WattIQ https://status.wattiq.io/ https://d1lppblt9t2x15.cloudfront.net/logos/306149f55a7a28d0c72841fa4b19081e.png Incidents | WattIQ https://status.wattiq.io/ en Regular Planned Update https://status.wattiq.io/incident/564821 Wed, 14 May 2025 22:50:00 +0000 https://status.wattiq.io/incident/564821#f9a734adba6661483290da9ce091d16af3401c13ec06a7dce9763d48d6fff9dc Maintenance completed Regular Planned Update https://status.wattiq.io/incident/564821 Wed, 14 May 2025 22:50:00 +0000 https://status.wattiq.io/incident/564821#f9a734adba6661483290da9ce091d16af3401c13ec06a7dce9763d48d6fff9dc Maintenance completed Production - Sensor Data Ingestion recovered https://status.wattiq.io/ Wed, 14 May 2025 22:46:10 +0000 https://status.wattiq.io/#9e32139a4d410790107fcf9f245e24e512e1aecbc61ce62059a81c7fb24f1375 Production - Sensor Data Ingestion recovered Production - Sensor Data Ingestion recovered https://status.wattiq.io/ Wed, 14 May 2025 22:46:00 +0000 https://status.wattiq.io/#1cbf6f655e3df5ebb3cfc3a1ef5d0f7839f1a833460e16787f0a91e15a95780d Production - Sensor Data Ingestion recovered Production - Sensor Data Ingestion went down https://status.wattiq.io/ Wed, 14 May 2025 22:41:30 +0000 https://status.wattiq.io/#1cbf6f655e3df5ebb3cfc3a1ef5d0f7839f1a833460e16787f0a91e15a95780d Production - Sensor Data Ingestion went down Production - Sensor Data Ingestion went down https://status.wattiq.io/ Wed, 14 May 2025 22:41:20 +0000 https://status.wattiq.io/#9e32139a4d410790107fcf9f245e24e512e1aecbc61ce62059a81c7fb24f1375 Production - Sensor Data Ingestion went down Regular Planned Update https://status.wattiq.io/incident/564821 Wed, 14 May 2025 22:30:00 -0000 https://status.wattiq.io/incident/564821#d306c28d761fdc1b1f17727ef89a456d8b484fd0c21aaaddc77fa399fac1117e This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Regular Planned Update https://status.wattiq.io/incident/564821 Wed, 14 May 2025 22:30:00 -0000 https://status.wattiq.io/incident/564821#d306c28d761fdc1b1f17727ef89a456d8b484fd0c21aaaddc77fa399fac1117e This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Planned maintenance and infrastructure upgrades https://status.wattiq.io/incident/553347 Wed, 30 Apr 2025 19:00:58 +0000 https://status.wattiq.io/incident/553347#4ed391a5cc218c827597c578069982070147a625832b9344edfdca13aa237ef0 Maintenance completed Planned maintenance and infrastructure upgrades https://status.wattiq.io/incident/553347 Wed, 30 Apr 2025 19:00:58 +0000 https://status.wattiq.io/incident/553347#4ed391a5cc218c827597c578069982070147a625832b9344edfdca13aa237ef0 Maintenance completed Planned maintenance and infrastructure upgrades https://status.wattiq.io/incident/553347 Wed, 30 Apr 2025 18:00:58 -0000 https://status.wattiq.io/incident/553347#c18918c0085c712e7113a5e6db1be5be9c56b4c4b22749597eb75ed153298b09 WattIQ will be performing planned maintenance and infrastructure upgrades on Wednesday April 30th. There may be momentary disruption and you may need to re-login or reload your browser window, but there should otherwise be minimal disruption to normal service. The length of the maintenance window reflects a number of activities that will occur on the backend, most without any user-visible effects. Planned maintenance and infrastructure upgrades https://status.wattiq.io/incident/553347 Wed, 30 Apr 2025 18:00:58 -0000 https://status.wattiq.io/incident/553347#c18918c0085c712e7113a5e6db1be5be9c56b4c4b22749597eb75ed153298b09 WattIQ will be performing planned maintenance and infrastructure upgrades on Wednesday April 30th. There may be momentary disruption and you may need to re-login or reload your browser window, but there should otherwise be minimal disruption to normal service. The length of the maintenance window reflects a number of activities that will occur on the backend, most without any user-visible effects. Regular Planned Update https://status.wattiq.io/incident/546987 Thu, 17 Apr 2025 19:20:12 +0000 https://status.wattiq.io/incident/546987#6c6cbe81716b51f09ece9ad8cbb82e1ab5175cefbc5b7b4c9f6fe8e2da9b36b2 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/546987 Thu, 17 Apr 2025 19:20:12 +0000 https://status.wattiq.io/incident/546987#6c6cbe81716b51f09ece9ad8cbb82e1ab5175cefbc5b7b4c9f6fe8e2da9b36b2 Maintenance completed Production - Sensor Data Ingestion recovered https://status.wattiq.io/ Thu, 17 Apr 2025 19:05:16 +0000 https://status.wattiq.io/#68dd941e284a7dc47295e4c3f54f2c8dbde6f2b40483541ff9fa50f666f057b9 Production - Sensor Data Ingestion recovered Production - Sensor Data Ingestion recovered https://status.wattiq.io/ Thu, 17 Apr 2025 19:05:06 +0000 https://status.wattiq.io/#5e21539b1b22ee973d336b13a24a6c042ba930cd202228727ec42ed5398b0e5d Production - Sensor Data Ingestion recovered Production - Sensor Data Ingestion went down https://status.wattiq.io/ Thu, 17 Apr 2025 19:01:17 +0000 https://status.wattiq.io/#68dd941e284a7dc47295e4c3f54f2c8dbde6f2b40483541ff9fa50f666f057b9 Production - Sensor Data Ingestion went down Production - Sensor Data Ingestion went down https://status.wattiq.io/ Thu, 17 Apr 2025 19:01:16 +0000 https://status.wattiq.io/#5e21539b1b22ee973d336b13a24a6c042ba930cd202228727ec42ed5398b0e5d Production - Sensor Data Ingestion went down Regular Planned Update https://status.wattiq.io/incident/546987 Thu, 17 Apr 2025 19:00:12 -0000 https://status.wattiq.io/incident/546987#a2840d4f31caaafb0e19f0a68944072a83e69eae02f24e3f06ac09384731c994 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Regular Planned Update https://status.wattiq.io/incident/546987 Thu, 17 Apr 2025 19:00:12 -0000 https://status.wattiq.io/incident/546987#a2840d4f31caaafb0e19f0a68944072a83e69eae02f24e3f06ac09384731c994 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Regular Planned Update https://status.wattiq.io/incident/533765 Wed, 26 Mar 2025 21:20:36 +0000 https://status.wattiq.io/incident/533765#129e7afaeaa0705e79476caa7b15de35804ca7ec8b33f2a43f381e75f20e4ba4 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/533765 Wed, 26 Mar 2025 21:20:36 +0000 https://status.wattiq.io/incident/533765#129e7afaeaa0705e79476caa7b15de35804ca7ec8b33f2a43f381e75f20e4ba4 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/533765 Wed, 26 Mar 2025 21:00:36 -0000 https://status.wattiq.io/incident/533765#d6ebda741c264adacefde4dcd1d23914f9bb2763eae78cb90acbfa4b96ccbd12 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Regular Planned Update https://status.wattiq.io/incident/533765 Wed, 26 Mar 2025 21:00:36 -0000 https://status.wattiq.io/incident/533765#d6ebda741c264adacefde4dcd1d23914f9bb2763eae78cb90acbfa4b96ccbd12 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Regular Planned Update https://status.wattiq.io/incident/523297 Wed, 05 Mar 2025 23:20:11 +0000 https://status.wattiq.io/incident/523297#1fe965b05476d368538aec94d686a2e3f66b00ebd7546b28295f0d4c724e7fd2 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/523297 Wed, 05 Mar 2025 23:20:11 +0000 https://status.wattiq.io/incident/523297#1fe965b05476d368538aec94d686a2e3f66b00ebd7546b28295f0d4c724e7fd2 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/523297 Wed, 05 Mar 2025 23:00:11 -0000 https://status.wattiq.io/incident/523297#ce3ef12874295bcf4b1777af16543ed08f79914ec85932f88c33f70fe6a906e2 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Regular Planned Update https://status.wattiq.io/incident/523297 Wed, 05 Mar 2025 23:00:11 -0000 https://status.wattiq.io/incident/523297#ce3ef12874295bcf4b1777af16543ed08f79914ec85932f88c33f70fe6a906e2 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 20 minutes. Planned maintenance for new product support https://status.wattiq.io/incident/514418 Thu, 20 Feb 2025 01:45:00 +0000 https://status.wattiq.io/incident/514418#e710b9789afc64507c7651db7806dbcb3a094e222810ed325423a8e420508742 Maintenance completed Planned maintenance for new product support https://status.wattiq.io/incident/514418 Thu, 20 Feb 2025 01:45:00 +0000 https://status.wattiq.io/incident/514418#e710b9789afc64507c7651db7806dbcb3a094e222810ed325423a8e420508742 Maintenance completed Planned maintenance for new product support https://status.wattiq.io/incident/514418 Thu, 20 Feb 2025 01:00:00 -0000 https://status.wattiq.io/incident/514418#c1ce0f46eeeb064d3993928d7a47359150d2efa253571071d023370cbe01879f The WattIQ dashboard will be unavailable for approximately 30 minutes on Wednesday February 19th starting at 5pm Pacific time, as we roll out database changes in support of an upcoming product release. The maintenance should occur after business hours for all relevant customer time zones and thus not impact normal operations. Data will be buffered by gateways, and the team will examine alert conditions once the database migration is complete. Planned maintenance for new product support https://status.wattiq.io/incident/514418 Thu, 20 Feb 2025 01:00:00 -0000 https://status.wattiq.io/incident/514418#c1ce0f46eeeb064d3993928d7a47359150d2efa253571071d023370cbe01879f The WattIQ dashboard will be unavailable for approximately 30 minutes on Wednesday February 19th starting at 5pm Pacific time, as we roll out database changes in support of an upcoming product release. The maintenance should occur after business hours for all relevant customer time zones and thus not impact normal operations. Data will be buffered by gateways, and the team will examine alert conditions once the database migration is complete. Planned Infrastructure Maintenance https://status.wattiq.io/incident/437806 Wed, 02 Oct 2024 21:30:13 +0000 https://status.wattiq.io/incident/437806#04256d55860ea59ce56ef342e51048c8c8ad1692fe3d0f1f75b55575a2f7c24a Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/437806 Wed, 02 Oct 2024 21:30:13 +0000 https://status.wattiq.io/incident/437806#04256d55860ea59ce56ef342e51048c8c8ad1692fe3d0f1f75b55575a2f7c24a Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/437806 Wed, 02 Oct 2024 21:00:13 -0000 https://status.wattiq.io/incident/437806#b9e59b460a54fe043ad878511b76788870c061b82e1cfaf428adce7191433d4b WattIQ will be performing an infrastructure upgrade that will require some downtime. Planned Infrastructure Maintenance https://status.wattiq.io/incident/437806 Wed, 02 Oct 2024 21:00:13 -0000 https://status.wattiq.io/incident/437806#b9e59b460a54fe043ad878511b76788870c061b82e1cfaf428adce7191433d4b WattIQ will be performing an infrastructure upgrade that will require some downtime. Planned Infrastructure Maintenance https://status.wattiq.io/incident/432428 Wed, 25 Sep 2024 21:15:56 +0000 https://status.wattiq.io/incident/432428#ffba19964f533513ebec2898602c817e6c7f623afc5dd930d25bd623adcbeade Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/432428 Wed, 25 Sep 2024 21:15:56 +0000 https://status.wattiq.io/incident/432428#ffba19964f533513ebec2898602c817e6c7f623afc5dd930d25bd623adcbeade Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/432428 Wed, 25 Sep 2024 21:00:56 -0000 https://status.wattiq.io/incident/432428#60bf582555c854648fac1eca1e89a76bd94baea31548407c4f924e6bbe2e29f9 WattIQ will be performing an infrastructure upgrade that will require some downtime. Planned Infrastructure Maintenance https://status.wattiq.io/incident/432428 Wed, 25 Sep 2024 21:00:56 -0000 https://status.wattiq.io/incident/432428#60bf582555c854648fac1eca1e89a76bd94baea31548407c4f924e6bbe2e29f9 WattIQ will be performing an infrastructure upgrade that will require some downtime. Planned Infrastructure Maintenance https://status.wattiq.io/incident/432427 Mon, 23 Sep 2024 21:30:38 +0000 https://status.wattiq.io/incident/432427#df60c9fb17dd7192aa19644f0b0e144e3daf4fcc525a569076183b859e96cae1 Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/432427 Mon, 23 Sep 2024 21:30:38 +0000 https://status.wattiq.io/incident/432427#df60c9fb17dd7192aa19644f0b0e144e3daf4fcc525a569076183b859e96cae1 Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/432427 Mon, 23 Sep 2024 21:00:38 -0000 https://status.wattiq.io/incident/432427#a79c22968161ca7d9a4c54a5c6c5923df2371334e4406b9bcb9d01c9f77873ff WattIQ will be performing an infrastructure upgrade that will require some downtime. Planned Infrastructure Maintenance https://status.wattiq.io/incident/432427 Mon, 23 Sep 2024 21:00:38 -0000 https://status.wattiq.io/incident/432427#a79c22968161ca7d9a4c54a5c6c5923df2371334e4406b9bcb9d01c9f77873ff WattIQ will be performing an infrastructure upgrade that will require some downtime. Regular Planned Update https://status.wattiq.io/incident/380079 Wed, 05 Jun 2024 20:15:00 +0000 https://status.wattiq.io/incident/380079#82a30670e09920c6dec705c18dd6f086b33180849e9ad48a3251e315ccd73d79 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/380079 Wed, 05 Jun 2024 20:00:00 -0000 https://status.wattiq.io/incident/380079#dae2aa02c6fbbdd3cc81674fbbe539d40e22a449023c81f4de28a6595a767830 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion. Regular Planned Update https://status.wattiq.io/incident/376525 Wed, 29 May 2024 21:15:00 +0000 https://status.wattiq.io/incident/376525#bc6cb37a9174a1391b500ff717fc05204e557c9a8276baafad13ab976e25a912 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/376525 Wed, 29 May 2024 21:15:00 +0000 https://status.wattiq.io/incident/376525#bc6cb37a9174a1391b500ff717fc05204e557c9a8276baafad13ab976e25a912 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/376525 Wed, 29 May 2024 21:00:00 -0000 https://status.wattiq.io/incident/376525#dc0913fc3e0f1daee9a219a0e118d624d23135e4a9149a23c15e6fdd2c931c59 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes. Regular Planned Update https://status.wattiq.io/incident/376525 Wed, 29 May 2024 21:00:00 -0000 https://status.wattiq.io/incident/376525#dc0913fc3e0f1daee9a219a0e118d624d23135e4a9149a23c15e6fdd2c931c59 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes. Regular Planned Update https://status.wattiq.io/incident/366712 Wed, 08 May 2024 20:45:00 +0000 https://status.wattiq.io/incident/366712#e463637a249a5d2d1b34f42e6d0f1e1a097798d18a87bfdc3191eca1af48ff9b Maintenance completed Regular Planned Update https://status.wattiq.io/incident/366712 Wed, 08 May 2024 20:30:00 -0000 https://status.wattiq.io/incident/366712#e32c0a27be26a909b41765848bdd52ef3dbd13f43e6e834b9fb43d5fe331bff7 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion. Regular Planned Update https://status.wattiq.io/incident/360303 Wed, 24 Apr 2024 20:45:00 +0000 https://status.wattiq.io/incident/360303#280623f3e9657bd57860fa169fa7d504c9c6691e29dc93b2d2ca0cc8405ac761 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/360303 Wed, 24 Apr 2024 20:30:00 -0000 https://status.wattiq.io/incident/360303#e3545d8c3ef73c9c80e9d3db293f7f7751d137380c11021ef956eb00873ad603 This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion. Planned Infrastructure Maintenance https://status.wattiq.io/incident/353443 Wed, 10 Apr 2024 20:20:00 +0000 https://status.wattiq.io/incident/353443#8cd0ff1ff7f741b295ce8fcf5662859f3532f5745c0e1fc651b7dbfc5359a01c Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/353443 Wed, 10 Apr 2024 20:20:00 +0000 https://status.wattiq.io/incident/353443#8cd0ff1ff7f741b295ce8fcf5662859f3532f5745c0e1fc651b7dbfc5359a01c Maintenance completed Planned Infrastructure Maintenance https://status.wattiq.io/incident/353443 Wed, 10 Apr 2024 20:00:00 -0000 https://status.wattiq.io/incident/353443#a07497d35b3d46784c6747fca3647ee7f818754946828b24a66cc074125474dc WattIQ will be performing a brief update to its backend infrastructure. Planned Infrastructure Maintenance https://status.wattiq.io/incident/353443 Wed, 10 Apr 2024 20:00:00 -0000 https://status.wattiq.io/incident/353443#a07497d35b3d46784c6747fca3647ee7f818754946828b24a66cc074125474dc WattIQ will be performing a brief update to its backend infrastructure. Unplanned Maintenance https://status.wattiq.io/incident/345946 Mon, 25 Mar 2024 20:45:00 +0000 https://status.wattiq.io/incident/345946#812dd467bd05dcb766544e6def9f49472793ebb167f558f42fd0699a77808f03 Maintenance completed Unplanned Maintenance https://status.wattiq.io/incident/345946 Mon, 25 Mar 2024 20:45:00 +0000 https://status.wattiq.io/incident/345946#812dd467bd05dcb766544e6def9f49472793ebb167f558f42fd0699a77808f03 Maintenance completed Unplanned Maintenance https://status.wattiq.io/incident/345946 Mon, 25 Mar 2024 20:35:00 -0000 https://status.wattiq.io/incident/345946#a206d93cfe004d35c4241cc58d30ce2ab5169ed3a7e3668574e291531e9bd21c Performing a brief maintenance to fix an issue with our Squadcast integration. Unplanned Maintenance https://status.wattiq.io/incident/345946 Mon, 25 Mar 2024 20:35:00 -0000 https://status.wattiq.io/incident/345946#a206d93cfe004d35c4241cc58d30ce2ab5169ed3a7e3668574e291531e9bd21c Performing a brief maintenance to fix an issue with our Squadcast integration. Unplanned Maintenance https://status.wattiq.io/incident/337334 Thu, 07 Mar 2024 00:50:00 +0000 https://status.wattiq.io/incident/337334#3b5acc742c387fa2759abc99a659e0134fe461b12e6bd4a1825c9826b8f35c00 Maintenance completed Unplanned Maintenance https://status.wattiq.io/incident/337334 Thu, 07 Mar 2024 00:50:00 +0000 https://status.wattiq.io/incident/337334#3b5acc742c387fa2759abc99a659e0134fe461b12e6bd4a1825c9826b8f35c00 Maintenance completed Unplanned Maintenance https://status.wattiq.io/incident/337334 Thu, 07 Mar 2024 00:15:00 -0000 https://status.wattiq.io/incident/337334#00f3e1bafd1e5c723b4a984c8b6777e94c354d1c63475120f230f46d0677cb56 Dashboard and data ingestion will be unavailable for a short window of time due to emergency maintenance. Unplanned Maintenance https://status.wattiq.io/incident/337334 Thu, 07 Mar 2024 00:15:00 -0000 https://status.wattiq.io/incident/337334#00f3e1bafd1e5c723b4a984c8b6777e94c354d1c63475120f230f46d0677cb56 Dashboard and data ingestion will be unavailable for a short window of time due to emergency maintenance. Planned Update https://status.wattiq.io/incident/336218 Wed, 06 Mar 2024 20:45:00 +0000 https://status.wattiq.io/incident/336218#aa1fe285e0468e8c9d43aeb04300099c8acaec9804d8c310cb5fed693afa1628 Maintenance completed Planned Update https://status.wattiq.io/incident/336218 Wed, 06 Mar 2024 20:30:00 -0000 https://status.wattiq.io/incident/336218#1c94868e6f15744e987a84ee0150164390848bfceb8ca64183ea383684a859c0 This planned update will handle security patches to backend service components involved in data ingestion, and will be a rolling update with no user-visible impact. Regular Planned Update https://status.wattiq.io/incident/326853 Wed, 14 Feb 2024 20:15:00 +0000 https://status.wattiq.io/incident/326853#fe910739375735f6ef305bb03c1249d0ba1063abd4bd757f26a55e3e32f7c4b1 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/326853 Wed, 14 Feb 2024 20:15:00 +0000 https://status.wattiq.io/incident/326853#fe910739375735f6ef305bb03c1249d0ba1063abd4bd757f26a55e3e32f7c4b1 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/326853 Wed, 14 Feb 2024 20:00:00 -0000 https://status.wattiq.io/incident/326853#9772bfd928cc6b4128d63b525372030f20925ae005aa90cf5e79b82519d7ddb2 This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes. Regular Planned Update https://status.wattiq.io/incident/326853 Wed, 14 Feb 2024 20:00:00 -0000 https://status.wattiq.io/incident/326853#9772bfd928cc6b4128d63b525372030f20925ae005aa90cf5e79b82519d7ddb2 This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes. Regular infrastructure maintenance https://status.wattiq.io/incident/323146 Wed, 07 Feb 2024 22:30:00 +0000 https://status.wattiq.io/incident/323146#b648210024dfea4c8e46adb1d6dbc140d76b4c2d5a21116214370d9d7e41ea6e Maintenance completed Regular infrastructure maintenance https://status.wattiq.io/incident/323146 Wed, 07 Feb 2024 22:30:00 +0000 https://status.wattiq.io/incident/323146#b648210024dfea4c8e46adb1d6dbc140d76b4c2d5a21116214370d9d7e41ea6e Maintenance completed Regular infrastructure maintenance https://status.wattiq.io/incident/323146 Wed, 07 Feb 2024 22:00:00 -0000 https://status.wattiq.io/incident/323146#4573c310c5e44be1b8712bfb67e8161ba446b18f30bab9c06167e7f16b9933b0 WattIQ will reboot certain backend infrastructure elements in order to pick up recent updates from AWS. There should be no customer-visible impact. Regular infrastructure maintenance https://status.wattiq.io/incident/323146 Wed, 07 Feb 2024 22:00:00 -0000 https://status.wattiq.io/incident/323146#4573c310c5e44be1b8712bfb67e8161ba446b18f30bab9c06167e7f16b9933b0 WattIQ will reboot certain backend infrastructure elements in order to pick up recent updates from AWS. There should be no customer-visible impact. Regular Planned Update https://status.wattiq.io/incident/320493 Wed, 31 Jan 2024 21:15:00 +0000 https://status.wattiq.io/incident/320493#c34deb546f123ab6afb5f659811c4c52814254be1740a8e1f07dff0096f73e66 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/320493 Wed, 31 Jan 2024 21:00:00 -0000 https://status.wattiq.io/incident/320493#6fe0de0cfd5c1dec007cbfacae4e3b4103000a84b94e086a2daa8a0272f8f099 This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion. Infrastructure Upgrade https://status.wattiq.io/incident/317681 Thu, 25 Jan 2024 20:00:00 +0000 https://status.wattiq.io/incident/317681#325208315f09337c4a2416b008b88909566c554f15aa2f59cfa2b0f46a8ff6c4 Maintenance completed Infrastructure Upgrade https://status.wattiq.io/incident/317681 Thu, 25 Jan 2024 20:00:00 +0000 https://status.wattiq.io/incident/317681#325208315f09337c4a2416b008b88909566c554f15aa2f59cfa2b0f46a8ff6c4 Maintenance completed Infrastructure Upgrade https://status.wattiq.io/incident/317681 Thu, 25 Jan 2024 19:00:00 -0000 https://status.wattiq.io/incident/317681#1a75af35de74a695dcc1ee6061e2a56ff7dbd2c8743d5e20616de080fe1c55ef The Dashboard and other backend services will be migrated to a new computing cluster in order to perform regular security updates and software upgrades. There will be minimal downtime, but we do need to update the DNS (domain name service) mapping for https://ibis.io when this occurs, and that may cause a brief period of time where you need to reload your browser, and possibly log in again. The actual migration will happen in phases over the course of the period listed, with impacts limited to a few minutes. The maintenance window is designed to give us time to migrate each component, and is not an indication that anyone will experience downtime for the full period. Infrastructure Upgrade https://status.wattiq.io/incident/317681 Thu, 25 Jan 2024 19:00:00 -0000 https://status.wattiq.io/incident/317681#1a75af35de74a695dcc1ee6061e2a56ff7dbd2c8743d5e20616de080fe1c55ef The Dashboard and other backend services will be migrated to a new computing cluster in order to perform regular security updates and software upgrades. There will be minimal downtime, but we do need to update the DNS (domain name service) mapping for https://ibis.io when this occurs, and that may cause a brief period of time where you need to reload your browser, and possibly log in again. The actual migration will happen in phases over the course of the period listed, with impacts limited to a few minutes. The maintenance window is designed to give us time to migrate each component, and is not an indication that anyone will experience downtime for the full period. Regular Planned Update https://status.wattiq.io/incident/310953 Wed, 10 Jan 2024 21:15:00 +0000 https://status.wattiq.io/incident/310953#714bebc4b1358b0f86140037866267a4aaa75b96859ad159ec6f43e7fc3013a1 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/310953 Wed, 10 Jan 2024 21:15:00 +0000 https://status.wattiq.io/incident/310953#714bebc4b1358b0f86140037866267a4aaa75b96859ad159ec6f43e7fc3013a1 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/310953 Wed, 10 Jan 2024 21:00:00 -0000 https://status.wattiq.io/incident/310953#53001c2533c29d05ad2b5bba8c1ae854f2fced7ad28ee09430201b95c3590c3e This update introduces a new Asset Inventory page. This change will involve a database update and very brief downtime, less than 15 minutes. Regular Planned Update https://status.wattiq.io/incident/310953 Wed, 10 Jan 2024 21:00:00 -0000 https://status.wattiq.io/incident/310953#53001c2533c29d05ad2b5bba8c1ae854f2fced7ad28ee09430201b95c3590c3e This update introduces a new Asset Inventory page. This change will involve a database update and very brief downtime, less than 15 minutes. Regular Update https://status.wattiq.io/incident/280445 Wed, 01 Nov 2023 20:20:00 +0000 https://status.wattiq.io/incident/280445#8a7b5f940b7fccc1d10b1e8d59f3a8dcfecdbac1c5e73a57a75900d0266e52f7 Maintenance completed Regular Update https://status.wattiq.io/incident/280445 Wed, 01 Nov 2023 20:20:00 +0000 https://status.wattiq.io/incident/280445#8a7b5f940b7fccc1d10b1e8d59f3a8dcfecdbac1c5e73a57a75900d0266e52f7 Maintenance completed Regular Update https://status.wattiq.io/incident/280445 Wed, 01 Nov 2023 20:00:00 -0000 https://status.wattiq.io/incident/280445#3bbbf6607c313a28f3cd297758cc3eec99a75aadb4cc224757afcd9d0a01ff0d This release will introduce a new alert type, and should involve no significant downtime. Regular Update https://status.wattiq.io/incident/280445 Wed, 01 Nov 2023 20:00:00 -0000 https://status.wattiq.io/incident/280445#3bbbf6607c313a28f3cd297758cc3eec99a75aadb4cc224757afcd9d0a01ff0d This release will introduce a new alert type, and should involve no significant downtime. Regular Planned Update https://status.wattiq.io/incident/270356 Wed, 11 Oct 2023 21:15:00 +0000 https://status.wattiq.io/incident/270356#c3d74b24978a77f0d55876b76ae407bf06511e16dea1275544624b0b68ee44f3 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/270356 Wed, 11 Oct 2023 21:15:00 +0000 https://status.wattiq.io/incident/270356#c3d74b24978a77f0d55876b76ae407bf06511e16dea1275544624b0b68ee44f3 Maintenance completed Regular Planned Update https://status.wattiq.io/incident/270356 Wed, 11 Oct 2023 21:00:00 -0000 https://status.wattiq.io/incident/270356#de52d3381bccb1682baa238857db1976aade2a60b4ba7d3dbdf3624e92113540 This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes. Regular Planned Update https://status.wattiq.io/incident/270356 Wed, 11 Oct 2023 21:00:00 -0000 https://status.wattiq.io/incident/270356#de52d3381bccb1682baa238857db1976aade2a60b4ba7d3dbdf3624e92113540 This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes. Planned maintenance - SSL update https://status.wattiq.io/incident/268287 Thu, 05 Oct 2023 19:15:00 +0000 https://status.wattiq.io/incident/268287#c001dce66154c9ba94f046e8599d50a8e58dcfd6258185fac4b5801b223cf6f0 Maintenance completed Planned maintenance - SSL update https://status.wattiq.io/incident/268287 Thu, 05 Oct 2023 19:00:00 -0000 https://status.wattiq.io/incident/268287#245186b30dbda86a299f16a3e92dbc26784f912472bb2c6bae8bf9701a76aa1e WattIQ engineering will be doing an annual rotation of SSL certificates. There should be no visible impact, but we do this in a planned maintenance interval out of an abundance of caution. Regular planned update https://status.wattiq.io/incident/261538 Wed, 04 Oct 2023 21:10:00 +0000 https://status.wattiq.io/incident/261538#a19d8dd7d6e2d4015788f49af92a400ed570a664001e809eab01b20a4d0634e6 Maintenance completed Regular planned update https://status.wattiq.io/incident/261538 Wed, 04 Oct 2023 21:00:00 -0000 https://status.wattiq.io/incident/261538#8f9e44cc07b60babf991a260c44901b6600b0837cf1fc3358e82e624771f4b29 This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion. Unplanned release - fixing a customer issue https://status.wattiq.io/incident/266944 Mon, 02 Oct 2023 02:00:00 +0000 https://status.wattiq.io/incident/266944#b32351b1d3dd49319b601d422efe39d85f0b4b8e9dce93cee7daf318a05b64fa Maintenance completed Unplanned release - fixing a customer issue https://status.wattiq.io/incident/266944 Mon, 02 Oct 2023 02:00:00 +0000 https://status.wattiq.io/incident/266944#b32351b1d3dd49319b601d422efe39d85f0b4b8e9dce93cee7daf318a05b64fa Maintenance completed Unplanned release - fixing a customer issue https://status.wattiq.io/incident/266944 Mon, 02 Oct 2023 01:40:00 -0000 https://status.wattiq.io/incident/266944#06f1be4a1ea53661b2d468c1e9886165dcf3de31a029a85feef3caab5788b34f We are doing an unplanned release to fix a bug which affected some customer data ingestion. Downtime should be minimal. Unplanned release - fixing a customer issue https://status.wattiq.io/incident/266944 Mon, 02 Oct 2023 01:40:00 -0000 https://status.wattiq.io/incident/266944#06f1be4a1ea53661b2d468c1e9886165dcf3de31a029a85feef3caab5788b34f We are doing an unplanned release to fix a bug which affected some customer data ingestion. Downtime should be minimal. Planned update https://status.wattiq.io/incident/258034 Wed, 13 Sep 2023 21:15:00 +0000 https://status.wattiq.io/incident/258034#85d99616f4d720a56a6aaf6d9b3a3afbfee34377c255a694936fef0e750292a0 Maintenance completed Planned update https://status.wattiq.io/incident/258034 Wed, 13 Sep 2023 21:15:00 +0000 https://status.wattiq.io/incident/258034#85d99616f4d720a56a6aaf6d9b3a3afbfee34377c255a694936fef0e750292a0 Maintenance completed Planned update https://status.wattiq.io/incident/258034 Wed, 13 Sep 2023 21:00:00 -0000 https://status.wattiq.io/incident/258034#1d8e2d224f7815f76e36f7c3afd43daacd5e5b09cc3abc0e15aa80ad8b634cba In this week's regular planned update, WattIQ will introduce the ability to have user groups in escalation policies, to make complex alerting setups easier to maintain. This change will involve a database update and very brief downtime, less than 15 minutes. Planned update https://status.wattiq.io/incident/258034 Wed, 13 Sep 2023 21:00:00 -0000 https://status.wattiq.io/incident/258034#1d8e2d224f7815f76e36f7c3afd43daacd5e5b09cc3abc0e15aa80ad8b634cba In this week's regular planned update, WattIQ will introduce the ability to have user groups in escalation policies, to make complex alerting setups easier to maintain. This change will involve a database update and very brief downtime, less than 15 minutes. Planned update https://status.wattiq.io/incident/255952 Wed, 06 Sep 2023 23:35:00 +0000 https://status.wattiq.io/incident/255952#ad1b38e9c41a0daef07a9db9b30892fff4d1cd296472cb7e079d425b4f9585f8 Maintenance completed Planned update https://status.wattiq.io/incident/255952 Wed, 06 Sep 2023 23:30:00 -0000 https://status.wattiq.io/incident/255952#fcf41a8c92a234d03621a4727fc58c9ddd5e461dcea9882d640ddfa5d3a71efa WattIQ is releasing v4.47.0 of the WattIQ Cloud solution, which fixes a small issue noted with certain report subscriptions. WattIQ also moved to toll-free numbers for sourcing direct SMS notifications, to comply with new requirements on automated SMS usage.