Previous incidents
Regular Update
Resolved Nov 01 at 01:00pm PDT
This release will introduce a new alert type, and should involve no significant downtime.
Regular Planned Update
Resolved Oct 11 at 02:00pm PDT
This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes.
Planned maintenance - SSL update
Resolved Oct 05 at 12:00pm PDT
WattIQ engineering will be doing an annual rotation of SSL certificates. There should be no visible impact, but we do this in a planned maintenance interval out of an abundance of caution.
Regular planned update
Resolved Oct 04 at 02:00pm PDT
This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion.
Unplanned release - fixing a customer issue
Resolved Oct 01 at 06:40pm PDT
We are doing an unplanned release to fix a bug which affected some customer data ingestion. Downtime should be minimal.