Previous incidents

December 2023
No incidents reported
November 2023
Nov 01, 2023
1 incident

Regular Update

Maintenance

Resolved Nov 01 at 01:00pm PDT

This release will introduce a new alert type, and should involve no significant downtime.

October 2023
Oct 11, 2023
1 incident

Regular Planned Update

Maintenance

Resolved Oct 11 at 02:00pm PDT

This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes.

Oct 05, 2023
1 incident

Planned maintenance - SSL update

Maintenance

Resolved Oct 05 at 12:00pm PDT

WattIQ engineering will be doing an annual rotation of SSL certificates. There should be no visible impact, but we do this in a planned maintenance interval out of an abundance of caution.

Oct 04, 2023
1 incident

Regular planned update

Maintenance

Resolved Oct 04 at 02:00pm PDT

This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion.

Oct 01, 2023
1 incident

Unplanned release - fixing a customer issue

Maintenance

Resolved Oct 01 at 06:40pm PDT

We are doing an unplanned release to fix a bug which affected some customer data ingestion. Downtime should be minimal.