Previous incidents

May 2024
May 29, 2024
1 incident

Regular Planned Update

Maintenance

Resolved May 29 at 02:00pm PDT

This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes.

May 08, 2024
1 incident

Regular Planned Update

Maintenance

Resolved May 08 at 01:30pm PDT

This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion.

April 2024
Apr 24, 2024
1 incident

Regular Planned Update

Maintenance

Resolved Apr 24 at 01:30pm PDT

This is a regular planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion.

Apr 10, 2024
1 incident

Planned Infrastructure Maintenance

Maintenance

Resolved Apr 10 at 01:00pm PDT

WattIQ will be performing a brief update to its backend infrastructure.

March 2024
Mar 25, 2024
1 incident

Unplanned Maintenance

Maintenance

Resolved Mar 25 at 01:35pm PDT

Performing a brief maintenance to fix an issue with our Squadcast integration.

Mar 06, 2024
2 incidents

Unplanned Maintenance

Maintenance

Resolved Mar 06 at 04:15pm PST

Dashboard and data ingestion will be unavailable for a short window of time due to emergency maintenance.

Planned Update

Maintenance

Resolved Mar 06 at 12:30pm PST

This planned update will handle security patches to backend service components involved in data ingestion, and will be a rolling update with no user-visible impact.