Maintenance
Regular Planned Update
Resolved Jan 10, 2024 at 9:00pm UTC
This update introduces a new Asset Inventory page. This change will involve a database update and very brief downtime, less than 15 minutes.
Infrastructure Upgrade
Resolved Jan 25, 2024 at 7:00pm UTC
The Dashboard and other backend services will be migrated to a new computing cluster in order to perform regular security updates and software upgrades. There will be minimal downtime, but we do need to update the DNS (domain name service) mapping for https://ibis.io when this occurs, and that may cause a brief period of time where you need to reload your browser, and possibly log in again.
The actual migration will happen in phases over the course of the period listed, with impacts limi...
Regular Planned Update
Resolved Jan 31, 2024 at 9:00pm UTC
This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. Minimal disruption of service to users is expected, and no interruption to data ingestion.
Regular infrastructure maintenance
Resolved Feb 7, 2024 at 10:00pm UTC
WattIQ will reboot certain backend infrastructure elements in order to pick up recent updates from AWS. There should be no customer-visible impact.
Regular Planned Update
Resolved Feb 14, 2024 at 8:00pm UTC
This is our regular biweekly planned release. Such releases may introduce new functionality visible to customers, bug fixes, but they also may simply involve improvements on the backend and to data processing services. This change will involve a database update and very brief downtime, less than 15 minutes.
Unplanned Maintenance
Resolved Mar 7, 2024 at 12:15am UTC
Dashboard and data ingestion will be unavailable for a short window of time due to emergency maintenance.
Planned Update
Resolved Mar 6, 2024 at 8:30pm UTC
This planned update will handle security patches to backend service components involved in data ingestion, and will be a rolling update with no user-visible impact.
Unplanned Maintenance
Resolved Mar 25, 2024 at 8:35pm UTC
Performing a brief maintenance to fix an issue with our Squadcast integration.