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Infrastructure Upgrade

Jan 25 at 11:00am PST  –  Jan 25 at 12:00pm PST
Affected services
Production - WattIQ Dashboard
Production - Sensor Data Ingestion

Jan 25 at 11:00am PST

The Dashboard and other backend services will be migrated to a new computing cluster in order to perform regular security updates and software upgrades. There will be minimal downtime, but we do need to update the DNS (domain name service) mapping for when this occurs, and that may cause a brief period of time where you need to reload your browser, and possibly log in again.

The actual migration will happen in phases over the course of the period listed, with impacts limited to a few minutes. The maintenance window is designed to give us time to migrate each component, and is not an indication that anyone will experience downtime for the full period.